Growth Enablement Through
People, Process & Performance Excellence.
Practitioner-led Pods that connect people, operating systems and purposeful AI across Revenue, People and Operations. Diagnose the constraint. Implement the change. Measure progress.
The Pod ecosystem
One performance system. Three business pillars.
GETPX connects commercial growth, workforce capability, and operational execution so improvement compounds across the organisation.
From Performance Assessment to Practitioner-Led Execution
GETPX starts with the business problem, not a predetermined service. The diagnosis decides the intervention and the team.
Stage 01
Assess
An initial screening that indicates where performance gaps may exist. It is not a diagnosis and does not confirm root causes.
Activities, people & deliverables
What GETPX does
- Evaluates your assessment responses
- Flags areas that may need further investigation
Who is involved
- You, as the person completing the assessment
What you receive
- Areas that may require attention
- Initial indications of potential gaps
- Recommended areas to explore further
Stage 02
Discover
A conversation to understand the business challenge and scope the paid Diagnosis Sprint. It is not the diagnostic itself.
Activities, people & deliverables
What GETPX does
- Clarifies objectives and the performance challenge
- Explores the assessment findings
- Identifies functions, stakeholders and information needed
- Decides whether a diagnostic is appropriate
Who is involved
- Your decision-maker
- GETPX discovery or diagnostic lead
- Relevant stakeholders where required
What you receive
- A proposed Diagnosis Sprint scope: problem, activities, information and stakeholder needs, deliverables, two-week schedule, diagnostic fee and payment terms
- Paid · 2 weeks
Stage 03
Diagnose & Assemble
A paid, two-week Diagnosis Sprint that investigates the problem and prepares the proposed intervention and Pod. Starts after the fee is agreed and paid in advance.
Activities, people & deliverables
What GETPX does
- Week 1: investigate the problem and identify the expertise required
- Week 2: validate the diagnosis, evaluate practitioners and prepare the implementation plan
Who is involved
- GETPX diagnostic lead
- Your stakeholders
- Functional specialists where appropriate
- Potential practitioners being evaluated
What you receive
- Business Performance Diagnosis & Intervention Plan, with proposed practitioner profiles, Pod structure, roadmap, measurement framework and commercial proposal
Stage 04
Deploy & Improve
A separately agreed engagement. Implementation begins only after you accept the proposal and the commercial agreements are completed.
Activities, people & deliverables
What GETPX does
- Confirms practitioners, availability and terms
- Runs kickoff and executes the agreed intervention
- Tracks milestones, measures, risks and scope changes
- Completes the agreed handover
Who is involved
- Pod Lead and functional specialist
- Capability Coach, Data Analyst or AI & Automation Specialist where required
- Your stakeholders and process owners
What you receive
- The deliverables agreed in your implementation proposal. Typical outputs include process improvements, revised SOPs and playbooks, capability interventions, performance reports and handover documentation
The two-week Diagnosis Sprint
The sprint begins once the scope is agreed and the diagnostic fee has been paid. It is separate from, and does not commit you to, implementation.
Week 1
Investigate & identify expertise
- Review relevant business data and documentation
- Conduct agreed stakeholder interviews
- Examine processes, workflows and operating practices
- Establish available performance baselines
- Investigate potential contributing constraints
- Identify the functional expertise required
- Search for and evaluate practitioners with relevant industry and functional experience
Week 2
Validate, evaluate practitioners & plan
- Consolidate and prioritise findings and constraints
- Develop the recommended intervention
- Define the proposed Pod structure and roles
- Review practitioner profiles and experience
- Discuss practitioner availability and proposed terms
- Build the roadmap, deliverables, milestones and success measures
- Prepare the implementation commercial proposal
Practitioners Matched to Your Business Problem
GETPX identifies the functional expertise required to address the diagnosed problem, then evaluates suitable practitioners based on industry experience, functional capability, intervention requirements and availability.
Industry experience matters. A contact centre problem may need someone who understands contact centre operations, quality assurance and workforce practices; a B2B sales conversion problem may need sales execution, pipeline management or revenue operations expertise.
Proposed practitioners are identified and evaluated during the Diagnosis Sprint. Final appointments are subject to availability, client approval and agreed commercial terms.
- 01Define the diagnosed problem and required outcomes
- 02Identify the functional capabilities needed
- 03Determine the roles required for implementation
- 04Identify practitioners with relevant industry experience
- 05Review relevant experience and suitability
- 06Confirm availability and proposed responsibilities
- 07Present proposed practitioner profiles to you
- 08Finalise appointments after you approve the proposal and agreements are completed
A clear commercial model
The diagnostic fee and implementation fees are separate. Fees are scoped to each engagement during discovery; duration depends on the agreed scope.
Assessment
Free preliminary indication of potential performance gaps.
Discovery
Clarifies the problem and whether a paid diagnostic is appropriate.
Diagnosis Sprint
Two-week paid engagement. Fee agreed and payable in advance.
Diagnostic output
Diagnosis report, intervention, practitioner profiles, Pod configuration, roadmap and commercial proposal.
Implementation
Separate engagement and fee, only after you accept the proposal. No obligation to proceed.
Handover
Completed according to the agreed implementation scope.
Understand where performance is breaking down
Measure capability across Revenue, People, and Operations before investing in solutions. Receive a clear PEX Score, priority areas, and the specialist Pod best suited to the challenge.
Take the assessmentPEX Score
Developing Level
50 / 100
Specialist expertise, embedded where performance happens.
GETPX is a network of experienced practitioners, operators, coaches, and transformation specialists. Pods combine deep domain expertise with structured execution and responsible AI enablement.
Diagnostic intelligence
Identify the performance gaps, root causes, and opportunities that matter most.
Practitioner expertise
Deploy experienced operators and specialists who understand the function and the work.
Transformation execution
Install operating frameworks and AI-enabled workflows that produce measurable outcomes.
Receive the Business Performance Briefing
Practical thinking on Revenue, People, Operations, operating systems, and AI-enabled execution.
Improve performance where it matters most
Start with the PEX Assessment or schedule a focused discovery conversation about your organisation's priority outcomes.